Delivery & Production Times
All of our production timeframes begin only once we have received your artwork in the correct format and resolution and the proof sent is approved.
Please note our personalisation order cut off times for same day despatch are as follows:
- 12pm from time of final approval (subject to stock/production availability)
Customers are strongly advised to contact us before selecting and paying for Priority+ to confirm our availability and production capacity. Next-day turnaround is not automatically guaranteed and should not be assumed without prior confirmation.
All parcels and pallets are typically dispatched using a next working day delivery service, with deliveries taking place between 7:00 AM and 6:00 PM, Monday to Friday.
Please note that we are unable to guarantee specific delivery times or offer Saturday deliveries.
Fast Printed Bags is not responsible for courier tracking and will not be held liable for delays, missed deliveries, or any resulting claims for refunds or reprints due to courier service failures.
Standard Production - 11 - 18 Business Working Day Production
Standard Production is FREE on orders over £70.00. Orders under this value will be charged a standard fee of £10.00.
Working days are Monday to Friday. Weekends and UK bank holidays are excluded from both production and delivery timeframes.
We are only able to deliver to addresses within England, Wales, Scotland, and Northern Ireland. We do not deliver to PO Boxes or BFPO addresses.
A minimum delivery charge of £20.00 will apply to the following postcode areas, regardless of order value:
AB31-38, AB41-56, BT, FK19-21, HS1-9, IV41-49, IV51, IV55-56, KA27-28, PA20, PA41, PA60-88, PH42-44, GY, JE, IM, PO31-41, TR21-25.
An additional charge may be added prior to processing based on the delivery postcode. A member of our team will contact you upon receipt of your order if this applies.
If your order qualifies for pallet delivery, the delivery charge may need to be amended. You will be notified of this before production begins.
Express Production - 6 - 10 Business Working Day Production
Express Production: 6 - 10 Business Working Day Production is charged at a standard rate of £20.00. All conditions outlined under Standard production apply. A reginal surcharge of £50.00 applies to the same list of post codes detailed above.
Priority Production - 3 - 5 Business Working Day Production
Priority Production: 3 - 5 Business Working Day Production is charged at a standard rate of £50.00. All conditions outlined under Standard Production Apply. This service is currently unavailable for the following postcodes, regardless of order value:
AB31-38, AB41-56, BT, FK19-21, HS1-9, IV41-49, IV51, IV55-56, KA27-28, PA20, PA41, PA60-88, PH42-44, GY, JE, IM, PO31-41, TR21-25. Please select Express Production at checkout.
Priority+ Production - 1 - 2 Business Working Day Production
Priority+ Production: 1 - 2 Business Working Day production is charged at a standard rate of £80.00. All conditions outlined under Standard Production Apply. This service is currently unavailable for the following postcodes, regardless of order value:
AB31-38, AB41-56, BT, FK19-21, HS1-9, IV41-49, IV51, IV55-56, KA27-28, PA20, PA41, PA60-88, PH42-44, GY, JE, IM, PO31-41, TR21-25. Please select Express Production at checkout.
We cannot guarantee any delivery time scales once an item has been despatched and passed to a third-party courier. We have limited control over the advised delivery date/time and therefore this should be taken into consideration if receipt is time critical. Production and delivery times detailed above can be affected by national and / or local disruption, seasonal and / or weather conditions.
Same Day Collection
Same day collection in person from Cannock, Staffordshire is available dependent on order time, method and production availability. Please contact us first to check availability to ensure we are able to meet your requirements. Production costs are still chargeable, regardless of if it the item has been collected in person rather than delivered.
Lead Times
In most cases, we aim to produce full-colour printed proof samples within 24 hours, depending on the time of order, production method, and the quality of artwork uploaded at the point of order (correct format and resolution required).
Your full order will then be produced and dispatched within the lead time selected at checkout.
To ensure we can meet your required deadline, please contact us in advance to confirm availability before placing your order.
Deliveries / Failed Deliveries
Please be aware that deliveries are on an ‘all day’ basis Monday-Friday between the hours of 7:00 AM and 6:00 PM and cannot be specifically timed.
1. Parcel Deliveries: If a courier is unable to deliver your parcel, they may leave a calling card—but this is not guaranteed. Please ensure someone is available to accept the delivery. If you would like to know the expected delivery date, contact us and we will provide the planned dispatch date.
Please note that we are unable to issue delivery instructions such as leaving parcels in alternative locations (e.g., “safe place,” “with a neighbour,” etc.). However, if you have specific delivery instructions that may assist, let us know well in advance and we will do our best to accommodate your request.
2. Pallet Deliveries:
We will not arrange a pallet delivery until the customer has confirmed the expected delivery date and advised of any delivery requirements, such as restricted access, specific locations, or the need for a tail lift.
If delivery cannot be completed due to the customer being unavailable or refusing the delivery, a re-delivery fee will apply. This fee will vary depending on the courier used, the nature of the goods, and the delivery postcode. A quote will be provided, and payment must be made in full before re-delivery is arranged.
3. Missing Orders:
If your order has not been received within 5 working days after the end of the stated production timeframe, please contact us immediately so we can investigate.
Fast Printed Bags will not accept liability for non-delivered orders reported more than 7 calendar days after the expected delivery window has passed.
Please note: Fast Printed Bags is not responsible for courier tracking and is not liable for refunds or reprints if our courier partner fails to deliver on time.